At Hightek Hosting, we work hard to earn your trust. We understand that every client, big or small, should expect the same service and respect. We’re confident you will love and respect our service and support. Hightek Hosting is excellent on price, features, bandwidth, and storage for files. All of the staff here at Hightek Hosting would like to extend a warm welcome to all of our new clients and want you to know we are here to serve you in more than just a hosting way, we are here to serve your every technical need.

Some of the various IT services and pricing we can offer are listed below.

Services & Features
Spyware Removal We install the spyware removal tools and remove the spyware that is causing your system to run slow, unwanted popups to appear and various other unwanted messages and operations
Basic Virus Removal Removing a virus is a very tedious task that can take time. We will remove the virus and install basic software to prevent any new threats.
System Tune Up Our skilled technicians can tweak your system for maximum performance, giving your computer better speed and performance. This includes a basic virus scan/removal and spyware removal service
Network Setup and configuration This package includes connection, full system configuration and various other tasks involved in setting up a wired network in your home or office.
Data Transfer Between Computers Have an old computer that needs files and settings transferred? This is the service for you.
Computer Repair This includes troubleshooting and resolution of basic computer problems.
Hardware installation and setup This includes setting up your printers, scanners, digital cameras, and fax machines. Etc…..

Service Rates & Charges

Service	Service Rate
Workshop Services (Min 1/2hr Charge)
- 1st half hour	$67.50 inc GST
- additional half hour	$47.50 inc GST
Onsite Services (Min 1/2hr Charge)
- 1st half hour	$87.50 inc GST
- additional half hour	$57.50 inc GST
Remote IT Services (Via Remote Connection)
- 1st half hour	$67.50 inc GST
- additional half hour	$47.50 inc GST
Web Development
- Houlr Rate (Time & Materials)	$145.00 inc GST
Travel Costs
- Per KM to client location (1 Way)	$1.10 per KM Inc GST
Server Installation & Network Management/Installation (excluding webservers)
- Costs May Vary (Differs from Server Management costs for Hosting services)	Price on Enquiry

Remote Hands / Ad-hoc Web-Server Services

Service	Service Rate
Server/Software Support Services (Min 1hr Charge) For services such as - third party software installation & configuration - system support & maintenance - Ad-hoc cPanel Support Note: Minimum 1 hour charge applies	Please Note: We cannot offer 100% support on third party applications or products. If the product is not a product that we offer, installation, configuration or support may not be able to be provided. Contact us for information.
- Hourly Rate (8am - 6pm)	$99 inc GST (billed in hourly increments)
- Hourly Rate (All other times)	$150 inc GST (billed in hourly increments)