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You are here: MyAccount Portal > Knowledgebase > Web Development & Coding > I am receiving "You don't have permission to access /cgi-bin/formmail.cgi on this server" error when I try to use my formmail scripts.

I am receiving "You don't have permission to access /cgi-bin/formmail.cgi on this server" error when I try to use my formmail scripts.

By default, mod_security is enabled on all of our servers for security reasons.

As such, mod_security is also by default blocking formmail.cgi scripts from the cgi-bin directory.

The way to get around this is to rename your formmail.cgi file to something else, like email.cgi and set the permissions to chmod 0711.

Once you have done this, alter your form code to direct to email.cgi instead of formmail.cgi and you should not get any errors.

If you still have issues, you may wish to contact our support team for assistance.



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