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I am receiving an error stating Error while connecting to MySQL. Failover enacted. on my cPanel/WHM. What can I do?

If you receive the error:

Error while connecting to MySQL. Failover enacted.

You are required to do either of the following:

Shared/Reseller Clients: Contact Hightek Hosting Technical Support for assistance in the resolution of this issue

VPS/Dedicated/Colocation Clients:

1) Log into your server via SSH

2) Run the following command:

/scripts/perlinstaller --force Bundle::DBD::mysql

3) Restart MySQL and check to be sure the error disappears.

If at any time you are unsure or require assistance, do not proceed and contact technical support immediately.



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