Home Hosting Domains IT Services Support Contact Us
MyAccount PortalClient AreaAnnouncementsKnowledgebaseSupport TicketsDownloads

Knowledgebase
You are here: MyAccount Portal > Knowledgebase > Accounts & Billing > I've already paid my invoice! Why am I still getting emails about it?

I've already paid my invoice! Why am I still getting emails about it?

If paying an invoice through a manual method (BPAY, cheque and money order), it will generally take 1-5 business days for the payment to clear and be applied to your invoice. During this time, automatic notifications will continue to be sent.

If you can provide our accounts department with a remittance advice/copy of the receipt, we can apply the payment sooner and  stop these notifications.

If you believe you are receiving the notices in error, please contact our accounts department at accounts@hightekhosting.com.au

 



Was this answer helpful?

Add to Favourites
Print this Article

Also Read
What is MyAccount? (Views: 502)


Network Status Client Area Knowledgebase Datacentre  
 
Terms of ServicePrivacy PolicyCustomer Security