We offer full 24/7 technical support to all our hosting clients, either shared, reseller, vps or dedicated.

We offer the following support methods:

• MSN: support@hightekhosting.com.au
  
• Email: support@hightekhosting.com.au
• Support Ticket: http://www.hightekhosting.com.au/myaccount/
• Live Chat
• Phone: 1300 85 34 30
  

Please bare in mind that not all methods are available 24/7. Support tickets are available 24/7, with other methods available throughout the day and night.

Phone support is available during normal business hours then after hours for emergency only.

MSN and Live chat vary on their times according to staff availability and workload. If these methods are not online, try lodging a support ticket unless urgent.

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