If you have recently moved to us from another host, migrated between servers or you've changed a DNS entry, you may need to clear your DNS cache to see your site on it's new server.

Generally clearing the DNS cache will fix 99% of DNS problems (you may need to also reboot your modem along with these steps).

To clear your computer's DNS cache, follow the instructions below:

Windows Vista
To flush your DNS cache, you must be logged in as an Administrator.

1. Click Start, and in the search box enter 'cmd'.
- If UAC is enabled on your computer, right click on cmd.exe, click 'Run as Administrator', then enter your Administrator login details.
- If UAC is disabled, click on cmd.exe.
2. Enter 'ipconfig /flushdns'

Windows XP/2003
1. Select your "Start" menu, then "Run"
2. Type in "cmd", then click OK
3. At the command prompt, type in the command "ipconfig /flushdns" and press enter.
4. Your computer's DNS cache should now be cleared.

In Mac OSX
1. Navigate to terminal within your MAC
2. Type in "dscacheutil -flushcache" and press enter

In Linux
1. Navigate to terminal or SSH
2. Type in "/etc/init.d/nscd restart" and press enter

After you have performed these steps and given sufficient time for updates to occur, you should then email support and we can look further into your issue.

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