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Knowledgebase
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The knowledgebase is organized into different categories. Either choose a category from below or search the knowledgebase for the answer to your question.

Articles

Can I change the domain of my hosting account?
If you have a shared or a reseller hosting package, the domain you have nominated on your order...
Views: 150
Do you allow SSH access to your servers?
We do not have SSH enabled to your account by default, however, upon request and suitable...
Views: 701
Do you backup your servers?
At Hightek Hosting, we do perform our own internal archived backups yes, however, these are for...
Views: 359
Do you offer an SLA (Service Legal Agreement)?
Yes. Details of our Service Level Agreement (SLA) can be found here:...
Views: 341
How can I see my domain before DNS changes propagate?
To see your domain on our system before a DNS change takes effect, you would need to edit the...
Views: 94
How do I determine if the Frontpage Extensions are installed?
If you try to browse to http://www.yourdomain.com/_vti_bin/shtml.dll you should receive the...
Views: 372
How to Use the Ping Command
Pinging is a command which tells you if the connection between your computer and a particular...
Views: 72
How to Use the Traceroute Command
Traceroute is a command which can show you the path a packet of information takes from your...
Views: 73
What are domain aliases?
Domain name aliases are additional domain names associated with your primary domain and function...
Views: 300
Where are your servers based?
Hightek Hosting's servers are based in several datacentres situated across the globe.Some of our...
Views: 476

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