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The knowledgebase is organized into different categories. Either choose a category from below or search the knowledgebase for the answer to your question.

Categories

SMTP (3)
SMTP Information & Settings

Articles

cPanel Mail Authentication Options
Email Authentication is the effort to equip messages of the email transport system with enough...
Views: 508
Do you provide backup mx services for email?
Yes, we can provide backup mx services for your email service. You may order this as an addon...
Views: 701
How can my users set their own auto responders without cPanel access?
If you have your users access: https://example.com/webmail and login with their username...
Views: 361
How do I access Webmail for my email accounts in Plesk?
If you have Webmail enabled in Plesk, you can access your email at: http://webmail.example.com...
Views: 482
How do I check to see if my ISP is blocking port 25 for sending mail via SMTP?
You can run a simple test to see if your ISP is blocking port 25. Open a command prompt for...
Views: 374
How do I set up POP or IMAP e-mail on an iPhone?
You can setup your Apple iPhone to connect to your Hightek Hosting email account via POP3 or IMAP...
Views: 9
How do I setup Outlook Express to access my email from my account?
After setting up your account in cPanel, proceed as follows. Step 1:Open Outlook Express, click...
Views: 700
How do I setup Outlook to access my email from my account?
After setting up your account in CPanel  proceed as follows.Step 1:Open Outlook. Click on...
Views: 866
How to configure your MX record to Google Apps within cPanel
Below it is explained on how to update your MX record to point to Google Apps. Follow the steps...
Views: 425
How to setup email in Thunderbird
Open Thunderbird From the Tools menu, choose Account Settings Click the Add Account button....
Views: 327
How To Use SpamAssassin on cPanel
SpamAssassin is one of the most popular open-source antispam out there. The best part is that it...
Views: 384
I am getting bounceback emails when sending to Hotmail accounts. How can I fix this?
Generally, this issue only seems to occur when sending emails to hotmail accounts from a mail...
Views: 598
I receive "invalid maildirsize" when I try to modify the mailbox quota within cPanel.
If you see, when changing a quota in your cPanel, the following message:"invalid maildirsize...
Views: 776
I receive bounced mails I have not sent
This problem is caused by spammers using a forged email address pretending to be yours. Most...
Views: 512
Setting up a SPF Record.
Setting up a SPF record for a domain name on the Hightek Hosting nameservers If you have a DNS...
Views: 375
Setting Up Your Outlook Email Client for POP & IMAP for cPanel
In this article we will be using Outlook 2003 as an example, but all versions of Outlook operate...
Views: 19
Training the Plesk Anti-spam filter
Plesk, our hosting control panel, has an antispam filter that benefits from training. How to...
Views: 556
Where can I change the MX entry for my domain?
For Linux: Login to cpanel >> Mail >> Modify Mail Exchanger (MX Entry) >>...
Views: 719

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